| Date | Venue | Duration | |
|---|---|---|---|
| 05 - 09 October 2026 | Sandton, Gauteng | 5 Days | |
| 30 November - 04 December 2026 | Sandton, Gauteng | 5 Days | |
| 25 - 29 January 2027 | Sandton, Gauteng | 5 Days | |
| 15 - 19 February 2027 | Sandton, Gauteng | 5 Days | |
| 05 - 09 April 2027 | Sandton, Gauteng | 5 Days |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
The Advanced Executive Assistant Masterclass is a dynamic and immersive programme designed to equip executive assistants, personal assistants, and administrative professionals with the expertise and tools needed to thrive in today’s fast-paced business environment. This course aims to transform executive support professionals into strategic business partners who can confidently support executives at the highest level.
This Prospen Africa Advanced Executive Assistant Masterclass integrates real-world case studies and practical exercises that address contemporary challenges, such as navigating hybrid work as the default operating model, managing executive expectations in volatile markets, leveraging Microsoft 365 Copilot and other AI tools for efficiency, and ensuring cybersecurity in digital communications. Participants will leave with actionable insights that can be immediately applied in their roles.
By the end of this Advanced Executive Assistant Masterclass: Series 1, participants will be able to:
Enhance business acumen to make informed strategic decisions
Enable executives to delegate critical tasks effectively
Manage projects and assist executives in project sponsorship
Strengthen business writing and communication skills
Apply emotional intelligence to build stronger professional relationships
Improve time management and delegation skills for increased productivity
Handle stress and meet deadlines with proven resilience strategies
Master communication and stakeholder management skills
Earn respect from senior executives and the board through strategic contributions
Understand various leadership and management styles
Adapt to evolving technological trends in office management
Use Microsoft 365 Copilot and other AI tools appropriately for enhanced efficiency
Address cybersecurity concerns and maintain information confidentiality
Gain an accredited certification recognising advanced executive support competency
This Advanced Executive Assistant Masterclass: Series 1 is designed for:
Executive Assistants
Senior Assistants
Personal Assistants
Administrative Professionals
Office Managers
Management Secretaries
Business Support Officers
Anyone Aspiring to Become an Elite Executive Assistant
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
DAY 1 — The Modern Executive Assistant, and Understanding Ourselves and Others
The Modern Executive Assistant: Adapting to New Realities
Evolution of the Executive Assistant role
Future skills and trends shaping executive support
Leveraging Microsoft 365 Copilot and other AI tools for productivity — drafting, scheduling, and meeting summarisation
Characteristics of high-performing assistants
Case Study: The Role of AI in Executive Support.
Understanding Ourselves and Others
Emotional intelligence in the workplace
DISC personality assessment and interpersonal impact
Resilience and stress management techniques
Navigating cultural differences in global teams
Case Study: Building Stronger Relationships in a Hybrid Work Model.
DAY 2 — Communication and Strategic Business Acumen
Business Writing and Effective Communication
Best practices for written and verbal communication
Crafting persuasive business documents and emails
Effective presentation skills for executive-level meetings
Case Study: Crisis Communication and Damage Control.
Strategic Business Acumen for Executive Assistants
Understanding corporate strategies and objectives
Interpreting financial statements and budgeting basics
The role of Executive Assistants in decision-making
Case Study: Assisting Executives in Mergers and Acquisitions.
DAY 3 — Project, Stakeholder, and Leadership Capability
Project & Risk Management
Fundamentals of project management for Executive Assistants
Implementing Agile and Lean project management principles
Risk identification, assessment, and mitigation strategies
Case Study: Navigating Risk in High-Stakes Corporate Projects.
Stakeholder & Quality Management
Identifying and mapping key stakeholders
Managing internal and external business relationships
Ensuring quality standards in administrative support
Case Study: Stakeholder Crisis and Conflict Resolution.
Leadership & Influence for Executive Assistants
Leadership versus management: the assistant as a leader
Building trust and influence in the workplace
Effective decision-making and problem-solving
Case Study: Leading Without Authority in Executive Support Roles.
DAY 4 — Technology, Time, and Conflict Management
Technology and Digital Transformation in the Modern Executive Office
Copilot and AI-powered tools for office and calendar management
Digital security and cyber hygiene for Executive Assistants
Managing virtual and hybrid teams effectively
Case Study: Cybersecurity Breach and Crisis Management.
Time Management & Productivity Enhancement
Advanced techniques for task prioritisation
Effective delegation and managing up
Running productive meetings with executives
Case Study: Time Management Strategies in High-Pressure Environments.
Conflict Resolution & Negotiation Skills
Identifying and addressing conflict triggers
Effective negotiation tactics for Executive Assistants
Handling difficult conversations with diplomacy
Case Study: Navigating Workplace Conflict with Emotional Intelligence.
DAY 5 — Data Management and Certification
Data & Records Management
Best practices for organising digital and physical records
Ensuring compliance with data protection laws
AI-assisted records management and data organisation
Case Study: Digital Transformation of an Executive’s Office.
Final Assessment & Certification
Group presentations on real-world case studies
Evaluation of skills acquired throughout the programme
Certification ceremony
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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