| Date | Venue | Duration | |
|---|---|---|---|
| 28 - 29 October 2026 | Sandton, Gauteng | 2 Days | |
| 09 - 10 December 2026 | Sandton, Gauteng | 2 Days | |
| 26 - 27 January 2027 | Live/Online | 2 Days | |
| 10 - 11 March 2027 | Sandton, Gauteng | 2 Days |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
This intensive 2-day Advanced Executive Assistants and Administrative Assistants Programme empowers executive and administrative assistants with advanced management, leadership, and digital skills required to excel in modern executive support roles. Through interactive sessions, scenario-based exercises, and practical case studies, participants will develop the confidence and strategic mindset to support senior leaders, drive team performance, and adapt to dynamic organisational needs.
This programme is a standalone, comprehensive path across every core executive support competency — strategic mindset, communication, time management, leadership, project management, emotional intelligence, AI and digital productivity, conflict resolution, financial literacy, and career development — delivered in two focused days. It is ideal for professionals who want a single comprehensive programme covering the full breadth of advanced executive support skills, as distinct from Prospen’s Advanced Executive Assistant Masterclass series (Series 1, 2, and 3), which builds progressively deeper, specialist capability across three separate 5-day programmes. Session 7 provides a practical introduction to AI in executive support; for hands-on depth across every major AI platform, see Prospen’s dedicated Artificial Intelligence (AI) Essentials for Office Managers and Secretaries course, available as a 2-Day Essentials or 5-Day Masterclass.
By the end of the Advanced Executive Assistants and Administrative Assistants Programme, participants will:
Think strategically and anticipate executive and organisational needs
Prioritise and manage multiple tasks in fast-paced environments
Communicate and collaborate effectively with stakeholders at all levels
Apply leadership, influence, and conflict resolution skills in daily interactions
Utilise advanced digital tools and AI for productivity and secure information management
Manage financial records, expenses, and basic budgets
Build a personal brand for ongoing professional growth
Uphold ethics and confidentiality in all aspects of their role
Experienced Executive Assistants
Senior Administrative Assistants
Office Managers & Team Leads
Personal Assistants
Professionals Seeking to Elevate Their Career Trajectory
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
DAY 1 — Strategic Support & Professional Effectiveness
Session 1: The Modern Assistant — Role Evolution & Strategic Mindset
Evolving from administrative support to strategic business partner
Building high-trust relationships with executives and teams
Practical Exercise: Draft a short value proposition statement describing your strategic contribution, ready to share with your executive.
Session 2: Advanced Communication & Influence
Mastering impactful written and verbal communication
Managing difficult conversations, active listening, and stakeholder engagement
Influence and diplomacy: navigating organisational dynamics
Practical Exercise: Role-play a difficult stakeholder conversation and receive structured peer feedback.
Session 3: Time & Task Management Mastery
Prioritising under pressure: frameworks and digital tools
Delegation, follow-up, and managing competing priorities
Real-world time management challenges (interactive case study)
Practical Exercise: Apply a prioritisation framework to a sample overloaded task list and defend your ranking.
Session 4: Leadership, Problem-Solving, and Decision-Making
Developing a personal leadership style as an assistant
Critical thinking, creative problem-solving, and rapid decision-making
Supporting executive decision processes with data and insights
Practical Exercise: Work through a rapid decision-making scenario and present your recommendation with supporting rationale.
Session 5: Project & Event Management Essentials
Introduction to project management tools for assistants
Planning, scheduling, and resource management
Organising meetings, travel, and high-impact events
Practical Exercise: Build a basic project plan and resource schedule for a sample executive event.
DAY 2 — Digital Enablement, Resilience & Career Growth
Session 6: Emotional Intelligence & Resilience
Understanding and developing emotional intelligence (EQ)
Stress management techniques for high-performance roles
Fostering positive work environments and self-care strategies
Practical Exercise: Complete a short self-assessment and identify one EQ-building action to apply immediately.
Session 7: AI, Technology & Digital Productivity
Leveraging productivity apps, collaboration tools, and cloud platforms
Introduction to Microsoft 365 Copilot and other AI assistants for executive support, including current licensing basics
Secure handling of confidential information and data privacy when using AI tools
Practical Exercise: Use Copilot to draft a sample executive communication, then review it for accuracy and tone before finalising.
Session 8: Conflict Resolution & Ethics
Handling workplace conflict and negotiation strategies
Upholding confidentiality and ethical standards in executive support
Practical Exercise: Work through a workplace conflict scenario and agree a resolution approach with a partner.
Session 9: Financial Savvy for Assistants
Basics of budget management, expense reporting, and financial records
Understanding financial concepts relevant to executive support roles
Practical Exercise: Review a sample expense report and identify any discrepancies or policy concerns.
Session 10: Networking, Personal Branding & Career Advancement
Building a professional network in the digital age
Personal branding: positioning yourself for advancement
Mapping a career development plan and ongoing learning resources
Practical Exercise: Draft a personal career development plan with three concrete actions for the next 90 days.
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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