| Date | Venue | Duration | |
|---|---|---|---|
| 12 - 16 October 2026 | Sandton, Gauteng | 5 Days | |
| 07 - 11 December 2026 | Sandton, Gauteng | 5 Days |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
In today’s digital-first workplace, it’s not enough to simply get the job done — you need to excel with precision, speed, and digital confidence. Modern leaders expect more than basic support: they expect administrators and secretaries to deliver flawless documents, manage complex schedules, present data clearly, and handle communications with absolute professionalism.
This Prospen Africa Advanced Computer Skills for Office Managers and Secretaries Training course is designed to transform the way you approach daily office work by equipping you with advanced, practical computer skills. You’ll master the full suite of Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams), leverage powerful cloud-based collaboration tools, and discover digital shortcuts that will save hours and minimise errors.
This Advanced Computer Skills for Office Managers and Secretaries Training course has been refreshed to reflect how Microsoft 365 Copilot now works across every one of these applications, not as a separate add-on skill but as part of how each app is actually used in 2026. You’ll learn Copilot capabilities within each module as you learn the underlying application, plus the current licensing reality — including a June 2026 change that moved Word, Excel, PowerPoint, and OneNote Copilot features behind a paid licence, while Outlook’s Copilot features and the free Copilot Chat tier remain more broadly available. Through hands-on exercises and real-world scenarios, you’ll learn to automate repetitive tasks, design boardroom-ready presentations, and use advanced digital systems — with and without AI — to elevate your performance.
By the end of this Advanced Computer Skills for Office Managers and Secretaries Training course, you will:
Master advanced features of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
Create professional business documents efficiently and accurately
Automate routine tasks using templates, formulas, and macros
Analyse and manage data with advanced Excel and Power BI tools
Design compelling presentations that engage and persuade
Optimise time management with advanced Outlook and scheduling features
Collaborate seamlessly with OneDrive, SharePoint, or Google Drive
Implement digital organisation strategies to boost productivity
Strengthen your awareness and application of cybersecurity best practices
Use Microsoft 365 Copilot appropriately and securely across Word, Excel, PowerPoint, Outlook, and Teams
Understand current Copilot licensing so you know exactly what’s available in your organisation’s Microsoft 365 plan
This Advanced Computer Skills for Office Managers and Secretaries Training course is designed for:
Executive Assistants and Personal Assistants
Secretaries and Administrative Professionals
Office Administrators and Office Managers
HR, Finance, Procurement, and Operations Coordinators
Business Support Staff
Project and Team Assistants
Customer Service Representatives
Anyone Seeking to Develop Advanced Office Computer Skills and Stay Ahead in Today’s Workplace
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Module 1: Advanced Word Processing
Complex formatting with styles, sections, and headers
Automated tables of contents and indexes
Mail merge for personalised communications
Track changes and collaborative editing
Building reusable templates for consistency
Using Copilot in Word to draft, restructure, and refine documents from a prompt
Module 2: Advanced Excel & Power BI
Complex formulas, nested functions, and data validation
Pivot tables and dashboards for data insights
Conditional formatting for quick analysis
Professional chart creation
Excel for budgeting, reporting, and project tracking
Using Copilot in Excel for formula suggestions and instant charting from natural-language prompts
Module 3: PowerPoint for Professional Presentation Design
Advanced slide layouts and custom themes
Embedding multimedia: videos, charts, graphics
Executive storytelling techniques
Animations, transitions, and audience engagement tools
Presentation delivery and rehearsal features
Using Copilot in PowerPoint to generate a first-draft deck from a document or outline
Module 4: Outlook and Advanced Calendar Management
Efficient email management: rules, quick steps, automation
Shared calendars and advanced scheduling tools
Task and project tracking within Outlook
Integrating Outlook with Teams and other platforms
Productivity tips: reminders, categories, and time-blocking
Using Copilot in Outlook for email drafting, thread summarisation, and tone coaching
Module 5: Microsoft Teams for Effective Collaboration
Mastering Teams chat, meetings, and file sharing
Channels, posts, and notification management
Collaborative document editing and version control
Integrating Teams with other apps
Using the Meeting chats section to keep meeting-related conversations organised
Managing meeting Recap content: recordings, transcripts, and AI-generated summaries, including how to delete them when no longer needed
Module 6: Cloud Collaboration & File Management
Real-time co-authoring with colleagues
Version control and robust file organisation
Effective use of OneDrive, SharePoint, and Google Drive
Document permissions and secure sharing
Digital workflow streamlining
Module 7: Automating Administrative Workflows
Recording and running macros in Word & Excel
Creating digital forms and templates
Efficiency shortcuts: Quick Parts, AutoText, reusable content
Automated report generation and recurring tasks
Linking and syncing data across applications
Module 8: Digital Communication & Professional Correspondence
Writing clear, effective, and professional emails
Formatting business letters, memos, and notices
Using and managing email templates
Organising communication records and logs
Best practices for digital etiquette
Module 9: Cybersecurity Awareness for the Modern Office
Creating strong passwords, using MFA, and screen locks
Recognising phishing, ransomware, and cyber scams
Protecting information on public Wi-Fi and social media
Reporting data breaches or lost devices
Safeguarding sensitive data and responsible document disposal
Understanding what organisational data Copilot can access through Microsoft Graph, and what that means for information security
Module 10: Copilot Licensing, Governance, and Advanced AI Workflows
Understanding current Microsoft 365 Copilot licensing: what’s included free (Copilot Chat) versus what requires a paid Copilot licence in Word, Excel, PowerPoint, and OneNote
Confirming what your organisation’s specific Microsoft 365 plan actually gives you access to
Using AI responsibly: verifying AI-generated content before relying on it
Coordinating AI-assisted workflows across multiple apps for a single task, from drafting to data to presentation
Building a personal plan to apply Copilot and other AI tools appropriately in your role
Discover how our courses enhance professionals’ effectiveness in their workplaces.
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