ProspenAfrica | Training and Consulting Services Provider

Advanced Public Sector Management Workshop


Dates: Available on Request

Locations: Johannesburg, South Africa

Platform: Available In-Class / Online

Price: Available on Request

Course Introduction

This Advanced Public Sector Management Workshop provides comprehensive knowledge of Public Sector Management, equipping you with the skills to undertake reforms and capacity-building initiatives. It will enhance your competency, enabling you to contribute to better services for citizens and the economic development of the nation. Additionally, the course will broaden your career prospects by exposing you to other sectors and instilling confidence to participate in large-scale projects and initiatives.


Globalisation, modernisation, and rapid private sector advancements demand urgent reforms in the public sector to meet citizens’ expectations for faster, better, and more convenient services. Public sector reforms focus on enhancing public administration through changes in public financial management, tax administration, operations, and civil service.

Successful reforms require technical knowledge, financial capabilities, and political cooperation. However, they face challenges such as corruption and political interference. It is essential to anticipate these challenges and mitigate their impact to achieve consistent and meaningful reform objectives.


Capacity building is crucial for sustaining enhanced processes and systems within reformed structures. This involves public performance enhancement activities, strong organisational structures, good management practices, and effective communication networks. While training is a key component, it is not the sole focus.

Course Objectives

The main objectives of this course are to empower public sector professionals with:

  • Complete knowledge and information about public sector management.

  • Skills and exposure to undertake public sector reform and capacity-building initiatives.

  • Techniques, tools, and strategies for systematic and risk-free organisational change.

  • Preparedness and confidence to reduce corruption and other malpractices in reforms and capacity-building initiatives.

  • Opportunities to upskill oneself and others to foster national economic development through successful public sector reform and capacity building.

  • Skills, experience, and knowledge to work in any sector, expanding professional portfolios and career growth avenues.

  • A sense of pride and satisfaction from contributing to the betterment of citizens’ quality of life and national economic development.

Who should attend?

  • Board Members, Directors, and top management officials of public sector organisations.

  • Shareholders and investors involved or interested in firm delivery and function.

  • Human Resource executives and managers responsible for creating a performance-driven, skilled work culture.

  • Members of compliance agencies ensuring transparency and integrity during and after reforms.

  • Public service personnel involved in public sector reform and capacity-building initiatives.

  • Non-public sector professionals interested in public sector reform and capacity-building initiatives.

Public Sector Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Module 1 – Important Aspects of Focus when Undertaking Public Sector Reforms

  • Priorities

  • Policies

  • Incentives

  • Rules and law

  • Culture

  • Partnerships

  • Awareness around reforms

  • Drivers of change

Module 2 – Key Principles of Public Sector Reforms

  • Result-oriented framework

  • Clarification of reform objectives

  • Good political strategies and engagement

  • Objective-oriented competencies and skill development

  • Adequate yet risk-free experimentation and innovation

  • Professionalisation and improvement in employee morale

  • Standard code of conduct

  • Effective anti-corruption strategies

  • Efficient public financial management

Module 3 – Advantages of Public Sector Reforms

  • Better management of public resources

  • Better public service delivery

  • Increased transparency and accountability

  • Streamlined operations and processes

  • Competitive advantage in the global market

Module 4 – Success Factors of Public Sector Reforms

  • Reform plan

  • Timeline for change

  • Leadership support

  • Government stability

  • Clarity of reform objectives

  • Performance improvement tools

  • Resource availability

  • Monitoring and evaluation tools

  • Public sector reform law

Module 5 – Hindrances to Successful Public Sector Reforms

  • Employee resistance

  • Lack of political commitment

  • Informal norms

  • Uneven resource distribution due to corruption and political influence

  • Gender insensitivity

  • Scarcity of capacity in resources and skills

Module 6 – Importance/Necessity of Capacity Building

  • Shortage of skilled staff

  • Weak institutional environment

  • Improper utilisation of current capacity

  • Inadequate continual training facilities

  • Limited capacity to meet skilled personnel’s needs and aspirations

Module 7 – Forms of Capacity Building

  • Country-specific

  • Programme- or project-specific

  • Organisation-related

  • Job- or task-related

Module 8 – Focus Points of Capacity Building

  • Strategic management

  • Policy analysis and HR development and management

  • Project management

  • E-Government management

  • Time and efficiency management

  • Customer relationship management

  • Quality management

  • Change and crisis management

  • Performance management

  • Reform management

  • Ethical management

Module 9 – Challenges to Effective Capacity Building

  • Weak training policy

  • Inadequate budgetary allocation

  • Lack of awareness of the importance of capacity building

  • Lack of capable trainers

  • Impact of globalisation

  • Employee resistance to training

  • Mismanagement of funds

  • Inconsistent external support

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