prospen.co.za

ProspenAfrica | Training and Consulting Services Provider

Public Speaking Skills

2 Day Training

Dates: 08 – 09 April | 10 – 11 June 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

This is a Non-accredited Course

Course Introduction

Today, presentations and public speeches are very much a part of every executive’s responsibility. What distinguishes the successful professional from everyone is the ability to speak confidently to influence and inspire any audience. When you speak, it is important that your message is delivered in an interesting and easily understood manner. This course will help you become more confident when speaking in front of audiences. It will enable you to practise newly acquired techniques in a supportive environment and receive professional coaching and constructive feedback.

Course Objectives

Upon completion of this training, participants will be able to:

  • Project Lasting First Impressions and Confidence when Speaking in Public

  • Transform the Fear of Speaking into Energetic Interaction with the Audience

  • Utilise Verbal, Vocal and Visual Elements to Create Impact

  • Learn Effective Speech Scripting Techniques

  • Identify Behaviours that Enable you to Influence Others Effectively

  • Learn Effective Impromptu Speaking Techniques

  • Identify and Effectively Manage Challenging Situations

Who should attend?

Suitable for anyone who already has experience of delivering presentations and/or public speaking and who wishes to improve their skills and confidence.

  • All Professionals, Engineers, Consultants, Sales & Marketing professionals, Heads of Departments.

  • Entrepreneurs, HR Personnel, Sales & Business Development managers, Customer Service and Support Personnel.

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Managing the Fear of Speaking

  • Formula for Audience Satisfaction

  • Understanding the Fears of Speaking

  • Strategies to Manage Fear

  • Steps to Building Self-Confidence When Speaking in Public

Creating First Impressions

  • Vital Communication Skills

  • Ways to Present a Positive Image

  • Posture, Poise and Presence

  • Presenting to Different Personalities and Learning Styles

Fundamentals of Presentation

  • The Most Compelling Subjects

  • Non-verbal Techniques to Enhance Impact

  • Power of Gestures and Body Language

  • Impact of Voice and Vocal Variety

Organisation and Delivery Skills

  • Organising Material for Maximum Impact

  • Effective Scripting Techniques

  • Achieving Attention, Retention and Actions

  • Closing Techniques for Any Presentation

Professional Speaking Skills

  • Impromptu Speaking: Listening, Thinking & Speaking

  • Managing Question & Answer Sessions – Responding to Hostile

  • or Difficult Situations

  • Using Visual Aids to Create Impact

  • Presenting with Humour

  • Persuasive Speaking Techniques

  • Strategies to Inspire your Audience

Understanding what makes people assertive and their benefits

  • Types of behaviours

  • Benefits, advantages, and disadvantages of each type of

  • behaviour

  • Internal beliefs and their impact

  • Rights and responsibilities

  • Expressing your desired outcome

  • Rotating flipchart group work, facilitated group review, individual

  • questionnaire, pairs exercise and group discussion

Using assertive communication

  • Words and phrases to avoid

  • Positive phrasing

  • Importance and impact of positive body language and voice tone

  • Pairs exercise, facilitation, demonstration, and presentation

  • Updating the Assertiveness Skills Toolkit

  • Practice writing assertive response on personal scenario

  • Pairs exercise and practice, facilitated group review.

More techniques for developing assertiveness.

  • Fogging and broken record technique

  • Ways of saying ‘no’

  • Giving feedback

  • Presentation, meta-planning, and small group exercise, facilitated group

  • review

Responding to other behavioural styles

  • Appreciating the impact of the different styles of behavioural on each other

  • Strategies for responding to different behaviour styles

  • Resolving conflict in a constructive way

  • Facilitator presentation, small group exercise, facilitated group review

Action planning and reflection

  • Individual reflection and action planning exercise, facilitated group review

  • Course feedback

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