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Cloud Computing and Digital Infrastructure Fundamentals

The plain-language infrastructure literacy every manager needs behind today's digital and AI initiatives

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Platform:
Online
In-class
Revised and Updated: 08 October 2026
Date Venue Duration
19 - 23 October 2026 Sandton, Gauteng 5 Days
30 November - 04 December 2026 Sandton, Gauteng 5 Days

Course Introduction

Cloud computing underpins most of the digital tools organisations rely on, from AI platforms to everyday business software. Yet many managers have never had a clear, non-technical explanation of what it is, how it is secured, what it costs, or how to evaluate it. That makes it hard to question a vendor, challenge a budget, or judge whether a project’s foundations are sound. 

 

This five-day course builds practical digital infrastructure literacy for business professionals. It covers cloud fundamentals, deployment models, data storage and resilience, security and data protection basics, how infrastructure enables AI, cost management through FinOps, and how to evaluate providers and proposals. It is anchored in South African conditions: POPIA’s rules on cross-border transfers, the 2024 National Policy on Data and Cloud, sector rules on outsourcing and data location, and local cloud options. 

 

The course uses plain-language explanation, business examples, and practical exercises on sample proposals and cost breakdowns, rather than technical systems training. No coding or IT background is required. 

Course Objectives

This course equips you to understand, question, and evaluate cloud and digital infrastructure decisions with informed, business-relevant judgement. By the end of this course, participants will be able to: 

  • Explain core cloud computing concepts and service models in plain business language 
  • Distinguish between public, private, hybrid, multi-cloud, and sovereign cloud approaches, and why organisations choose each 
  • Understand the relationship between cloud infrastructure, data storage, resilience, and AI and digital initiatives 
  • Apply basic digital security and data protection principles when evaluating cloud tools, including the shared responsibility model 
  • Understand emerging risks, such as AI agent and bot access to systems, at a business-literacy level 
  • Explain the South African data protection and data location requirements that affect cloud decisions 
  • Apply basic FinOps principles to understand and question cloud and AI infrastructure costs 
  • Evaluate cloud service providers and digital infrastructure proposals, including cost models, scalability, lock-in, and exit 

Course Benefits

  • Confident in IT Conversations: Hold your own in conversations with IT, data, and AI teams without a technical background. 
  • Smarter Infrastructure Decisions: Evaluate cloud proposals and vendor pitches with informed, not intimidated, judgement. 
  • Sovereignty and Compliance Awareness: Understand the data location and protection considerations shaping cloud and AI infrastructure choices. 
  • Cost Conversations You Can Lead: Apply basic FinOps thinking to question cloud and AI costs before they become a boardroom surprise. 
  • A Foundation for AI Initiatives: Understand how the infrastructure underneath AI and digital transformation projects works. 

Who should attend?

  • Managers and Professionals Responsible for Digital Tools or Infrastructure Decisions 
  • Project Managers Overseeing Digital Transformation or Technology Initiatives 
  • Business Professionals Seeking Foundational Cloud and Infrastructure Literacy 
  • Anyone Preparing to Work More Closely with IT, Data, or AI Teams 
  • Compliance and Data Governance Professionals Assessing Cloud and Data Location Requirements 
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Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Day 1 — Cloud Foundations and Deployment Models
Module 1: Foundations of Cloud Computing
  • What cloud computing is, explained in plain business language
  • The service models: Infrastructure, Platform, and Software as a Service
  • Why cloud underpins most digital tools organisations rely on today
  • Common misconceptions that lead to poor decisions

Practical Exercise

Map which cloud service models your organisation currently relies on, even informally

Module 2: Deployment Models: Public, Private, Hybrid, Multi-Cloud, and Sovereign
  • Public, private, and hybrid cloud compared
  • Multi-cloud strategy: why organisations use more than one provider
  • Sovereign cloud: what it means, and what drives the choice, including data location rules
  • Local cloud options in South Africa, and how to choose where your data sits
  • Matching deployment model to organisational risk, compliance, and cost priorities

Practical Exercise

Recommend a deployment model for a sample organisation based on its regulatory and risk profile

Day 2 — Data, Resilience and Connectivity
Module 3: Data Storage and Management in the Cloud
  • Core cloud data storage concepts every manager should understand
  • Data residency and why it matters for compliance and risk
  • Data classification and retention
  • Common data management questions to ask your IT or data team

Practical Exercise

Draft a list of data storage questions to ask before approving a new cloud tool

Module 4: Resilience, Backup and Business Continuity
  • Backup, redundancy, and disaster recovery in business terms: recovery time and recovery point
  • Availability, service level agreements, and what they do and do not guarantee
  • Dependence on connectivity and power: planning for outages, including load-shedding
  • Testing recovery, and who is responsible

Practical Exercise

Assess a sample service level agreement and decide whether it meets the business's continuity needs

Day 3 — Security and Data Protection
Module 5: Security and Data Protection Basics
  • Core cloud security concepts explained in business terms
  • The shared responsibility model: what the provider secures, and what you must
  • Identity and access, multi-factor authentication, and zero-trust at a business-literacy level
  • Encryption and key management basics, and common causes of cloud breaches such as misconfiguration

Practical Exercise

Review a sample cloud tool proposal and identify the security questions it raises

Module 6: Data Protection Law, Cross-Border Transfers and Emerging Risks
  • POPIA: operators, security safeguards, breach notification, and the conditions for transferring personal information outside South Africa (section 72)
  • The 2024 National Policy on Data and Cloud: its status as policy rather than law, and its direction for government data
  • Sector rules on outsourcing and data location, for example banking and insurance, health, and government
  • Emerging risk: managing access for AI agents and automated systems, not just human users
  • The legal content is an overview, not legal advice. Organisations should confirm their obligations with their legal advisers.

Practical Exercise

Decide what contractual and technical safeguards a sample offshore cloud arrangement needs

Day 4 — Infrastructure for AI, and Cloud Cost Management
Module 7: How Infrastructure Enables AI and Digital Transformation
  • How cloud infrastructure underpins AI platforms and digital transformation initiatives
  • Why AI workloads are reshaping infrastructure decisions and costs
  • Compute, storage, and inference in plain business terms
  • What to ask before your organisation commits to an AI infrastructure investment

Practical Exercise

Identify the infrastructure dependencies behind a proposed AI or digital transformation initiative

Module 8: Cloud Cost Management and FinOps Fundamentals
  • Core FinOps principles: collaboration between finance, technology, and the business, and a shared view of cost
  • FinOps today covers more than public cloud: SaaS, data platforms, and AI spend
  • Why AI and GPU-related costs are reshaping cloud budgets
  • Common causes of cost overrun, including overprovisioning and forgotten resources
  • Questions that surface hidden or unpredictable costs before they escalate

Practical Exercise

Review a sample cloud cost breakdown, and identify likely sources of overspend and savings

Day 5 — Evaluating Providers and Planning Your Move
Module 9: Evaluating Providers and Proposals
  • Cost models and pricing structures across major providers, including how to use a provider's pricing calculator
  • Scalability considerations relevant to growing organisations
  • Assessing vendor lock-in risk and exit considerations
  • Building a structured question set for evaluating any infrastructure proposal

Practical Exercise

Build an evaluation checklist and apply it to a sample cloud service provider proposal

Module 10: Moving to the Cloud and Capstone
  • Migration approaches in business terms: moving as is, improving, or rebuilding
  • Governance of cloud use: ownership, approvals, and managing shadow IT
  • Building your cloud and infrastructure question list and action plan for your own organisation

Practical Exercise

Present a one-page assessment of a cloud or AI infrastructure decision in your organisation

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FAQs – Cloud Computing and Digital Infrastructure Fundamentals

Master the fundamentals of cloud computing and digital infrastructure, learning cloud concepts, service models, deployment approaches, virtualisation, storage, networking, security, scalability, and practical strategies for managing modern digital environments.

What topics are covered in the Cloud Computing and Digital Infrastructure Fundamentals course?
The course covers core cloud architecture concepts (IaaS, PaaS, SaaS), deployment models (public, private, hybrid, multi-cloud), cloud storage and virtualization, network infrastructure, cloud security and compliance, cost management, and digital transformation strategy.
Who should attend the Cloud Computing and Digital Infrastructure Fundamentals course?
This training is designed for IT managers, system administrators, network engineers, solutions architects, digital transformation leads, operations personnel, and business leaders seeking a solid foundation in cloud infrastructure and modern enterprise technology.
What skills will delegates develop through the Cloud Computing and Digital Infrastructure Fundamentals course?
Delegates develop practical skills in evaluating cloud service providers, designing resilient digital architecture, assessing migration strategies, managing cloud expenditure and licensing, and implementing security frameworks to protect enterprise assets.
How long does the Cloud Computing and Digital Infrastructure Fundamentals course take to complete?
The training is delivered as a focused short-course programme, with the duration determined by the scheduled programme and the specific training requirements of the organisation.
Do delegates need prior cloud engineering or coding background to join?
No advanced programming experience is required. The course is structured to build foundational knowledge step-by-step, making it suitable for both general IT professionals and technical decision-makers.
Can Prospen Africa deliver the Cloud Computing and Digital Infrastructure Fundamentals course in-house?
Yes. Prospen Africa can deliver this training in-house, customising content around your organisation's current IT stack, cloud migration roadmap, infrastructure requirements, and security compliance standards.

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