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Coaching Skills for Managers and Supervisors Training

Coaching Skills for Managers and Supervisors Training

Enhance Coaching Skills: Unlock Potential, Improve Performance, and Learn Coaching Models

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Revised and Updated: 24 October 2026
Date Venue Duration
10 - 14 December 2026 Sandton, Gauteng 3 Days
21 January 2027 Sandton, Gauteng 1 Day
09 February 2027 Sandton, Gauteng 1 Day
10 - 12 March 2027 Sandton, Gauteng 3 Days
12 - 14 April 2027 Sandton, Gauteng 3 Days

Course Objectives

Who should attend?

Course Outline

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Course Introduction

In today’s fast-paced work environment, effective coaching is essential for unlocking employee potential and enhancing motivation. This course provides managers and supervisors with the skills necessary to deliver impactful coaching sessions that can yield better results than traditional training methods.

Enrolling in Coaching Skills for Managers and Supervisors Training enables leaders to drive employee accountability, making Coaching Skills for Managers and Supervisors Training a vital investment for modern organizational management.

Course Duration Options

This Coaching Skills for Managers and Supervisors Training course is available in two formats, so you can choose the depth that fits your time and needs:

1-Day Essentials Core Foundations

Coaching fundamentals and applications essentials, followed by coaching styles, skills, and frameworks essentials, and coaching strategies with a clear distinction from mentoring.

Ideal for: Managers who need practical, current coaching capability without an extended time commitment.

3-Day Comprehensive Full Depth

The full nine-module curriculum in complete depth, including advanced coaching approaches, common coaching failures, and a dedicated deep-dive into mentoring essentials and practice.

Course Objectives

Participants in this coaching skills training will learn to:

  • Define and understand the role of coaching in the workplace.
  • Clarify the manager’s role within the coaching framework.
  • Recognise the importance of employee development through coaching.
  • Distinguish coaching as a distinct leadership skill.
  • Customise coaching programs to address individual performance issues.
  • Apply proven coaching models for effective conversations, including directive and non-directive coaching approaches.
  • Utilise communication skills to facilitate coaching, including influential questioning techniques.
  • Identify opportunities for coaching and decide on the appropriate style.
  • Differentiate coaching from mentoring.
  • Apply coaching techniques in their work environments successfully.

Personal Benefits

Participants will gain:

  • Improved skills to elevate team performance through effective coaching.
  • Enhanced ability to recognise and utilise individual strengths within the team.
  • Knowledge to structure coaching sessions effectively.
  • Skills to support team members’ development towards achieving their goals.

Who should attend?

This Coaching Skills for Managers and Supervisors course is ideal for:

  • Business Heads, Team Leaders, Managers, and Supervisors.
  • Professional Coaches, HR, and L&D Professionals Looking to Enhance Their Coaching Techniques.
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Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

1-Day Essentials — Training Outline

Coaching Fundamentals and Applications Essentials
  • Understanding what coaching is, and the continuum of counselling, coaching, and mentoring
  • Practical applications of coaching in the workplace, and common pitfalls to avoid
Coaching Styles, Skills, and Frameworks Essentials
  • Mastering communication skills for coaching, including directive and non-directive approaches and influential questioning techniques
  • Exploring core coaching models (e.g., TGROW, CLEAR) and selecting the right framework for the situation
Coaching Strategies and Differentiating from Mentoring Essentials
  • Conducting effective coaching sessions and using a pre-coaching checklist
  • Differentiating coaching from mentoring, and practical application in your own work environment

3-Day Comprehensive — Training Outline

Module 1: Coaching Fundamentals
  • Understanding what coaching is and its various forms.
  • The continuum of counselling, coaching, and mentoring.
  • The critical importance of coaching in professional development.
Module 2: Coaching Applications and Challenges
  • Practical applications of coaching in the workplace.
  • The benefits and common pitfalls of coaching.
  • Overcoming barriers to effective coaching.
Module 3: Coaching Styles and Skills
  • Identifying traits of an effective coach.
  • Mastering communication skills for coaching, including directive and non-directive coaching approaches.
  • Effective listening and influential questioning techniques.
Module 4: Coaching Frameworks
  • Exploring various coaching models such as ACHIEVE, CLEAR, FUEL, TGROW, and more.
  • Selecting the appropriate framework for different coaching scenarios.
Module 5: Coaching Strategies
  • Conducting effective coaching sessions.
  • A pre-coaching checklist and strategic approaches.
  • The significance of ongoing feedback.
Module 6: Advanced Coaching Approaches
  • Leveraging SWOT analysis in coaching.
  • Adapting coaching styles to different behavioural patterns.
  • Practicalities of setting up and running a coaching session.
Module 7: Common Coaching Failures
  • Reasons coaching may not succeed.
  • Implementing strategies for successful coaching outcomes.
  • The coach and learner's roles in ensuring coaching success.
Module 8: Mentoring Essentials
  • Understanding mentoring and its impact on employee performance.
  • Characteristics of successful mentoring programs.
  • The ten commandments of effective mentoring.
Module 9: Mentoring in Practice
  • Practical uses of mentoring in various professional contexts.
  • Informal vs. formal mentoring programs.
  • The lifecycle of a mentoring relationship and how to manage it effectively.

Course Categories

Office Administration Courses ❯ Audit, Risk And Governance ❯ Compliance Courses ❯ Finance Courses ❯ Human Resources Training & Development ❯ View All Course Categories ❯

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Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

Central Bank of Lesotho

Effective Supervision and Leadership

This is the best training I have had thus far. Delivered by the most competent, knowledgeable and engaging facilitator.

Komatsu Mining Technology Solutions

Knowledge Management

Great enthusiasm and engagement with the facilitator. It was really a pleasure

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FAQs – Coaching Skills for Managers and Supervisors Training

Develop coaching skills for managers and supervisors covering coaching techniques, communication, questioning, feedback, performance improvement, and employee development.

What is covered in the Coaching Skills for Managers and Supervisors training?
The Coaching Skills for Managers and Supervisors Training covers coaching fundamentals, workplace coaching applications, coaching styles, communication skills, coaching frameworks, coaching strategies, advanced approaches, common coaching challenges and mentoring.
Who should attend the Coaching Skills for Managers and Supervisors course?
The course is designed for business heads, team leaders, managers, supervisors, professional coaches, HR professionals and Learning and Development professionals who want to strengthen their coaching skills.
Which coaching models are covered in the course?
The training explores several coaching frameworks, including ACHIEVE, CLEAR, FUEL and TGROW, helping participants select an appropriate model for different workplace coaching situations.
Does the coaching course cover communication and listening skills?
Yes. Participants develop communication and active listening skills that support effective coaching conversations, constructive feedback and meaningful employee development.
Does the Coaching Skills training include practical exercises?
Yes. The Coaching Skills for Managers and Supervisors Training uses group work, case studies, workshops, role-play and practical application activities to help participants practise coaching conversations and apply coaching techniques in the workplace.
What is the difference between coaching and mentoring in this course?
The course explains coaching and mentoring as distinct approaches, covering their different purposes, roles and applications, as well as how managers can use each approach to support employee development.

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