The Complete Course on Management and Leadership in Africa

The Complete Course on Management and Leadership

Enhance Management and Leadership: Drive Excellence, Resolve Conflicts, and Lead Change

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Platform:
Online
In-class
Revised and Updated: 22 September 2026
Date Venue Duration
05 - 09 October 2026 Sandton, Gauteng 5 Days
16 - 20 November 2026 Sandton, Gauteng 5 Days
18 - 22 January 2027 Sandton, Gauteng 5 Days
01 - 05 March 2027 Sandton, Gauteng 5 Days
05 - 09 April 2027 Sandton, Gauteng 5 Days

Course Introduction

In today’s dynamic business environment, the demands on leaders and managers to increase effectiveness and efficiency are more prevalent than ever. A desire for change and willpower to improve are essential, but mastering certain leadership and management principles is crucial. These principles must be learned and practiced through continuous self-study, education, training, and experience. Personal development is vital for managers to hone the skills required to fulfil their responsibilities and achieve organisational goals.

 

This comprehensive course on Management and Leadership aims to help individuals at all levels develop or enhance their leadership and management abilities to achieve extraordinary results. The course is divided into two closely interrelated modules: Management and Leadership, providing practical skills and insights adaptable to specific work environments.

Course Duration Options

The Complete Course on Management and Leadership Training course is available in two formats, so you can choose the depth that fits your time and needs:

5-Day Core Foundations

The full ten-session curriculum delivered at pace, with two sessions per day.

Course Objectives

Participants will:

  • Gain proven methods and cutting-edge techniques to elevate managerial performance.
  • Enhance skills and abilities for immediate workplace application.
  • Understand the role of management and leadership within their business.
  • Identify and implement best management and leadership practices.
  • Comprehend the importance of management and leadership in successful organisations.

Course Benefits

Upon completion of The Complete Course on Management and Leadership, participants will:

  • Acquire a broad range of managerial skills.
  • Enhance effectiveness in achieving organisational objectives.
  • Develop interpersonal interaction skills to apply leadership principles.
  • Recognise the most effective techniques for different situations.
  • Increase personal value and competency as organisational leaders.

Core Competencies

  • Organisational Performance and Excellence Standards
  • Strategic Leadership and Conflict Management
  • Communication and Interpersonal Leadership
  • Change Leadership and Creative Problem Solving
  • Diversity Understanding

Who should attend?

  • Current Managers and Leaders
  • Aspiring Managers and Leaders
  • Executives and Directors
  • Entrepreneurs
  • HR Professionals
  • Change Agents
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Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

5-Day — Training Outline

Module 1: The Complete Course on Management
Day 1
Session 1: The Foundation of Management
  • Understanding courage in management
  • Self-awareness and choosing the right management style
  • Taking responsibility and overcoming limiting thoughts
  • Turning ideas into action
Session 2: Dealing with Workplace Conflict
  • Defining and understanding organisational conflict
  • The Thomas-Kilmann Conflict Mode Instrument
  • Managing conflict effectively and the benefits of productive disagreement
Day 2
Session 3: Managing Organisational Improvement
  • Continuous improvement and Malcolm Baldrige assessment criteria
  • Role of organisational culture and overcoming resistance to change
  • Measuring success in improvement efforts
Session 4: Leading Motivated Teams
  • Characteristics of effective and ineffective teams
  • Managing factors affecting team performance and supporting team development
  • Enhancing team member competencies
Day 3
Session 5: Effective Problem Solving
  • Balancing analytical and creative thinking
  • Mind mapping, brainstorming, and breaking mental locks
  • The problem-solving process and treating problems as challenges
Session 6: Leadership Roles in a Dynamic, Changing Work Culture
  • Introduction to leadership and strategic principles
  • Challenges in changing organisations and the role of leadership in strategic thinking
Module 2: The Complete Course on Leadership
Day 4
Session 7: Leadership in Organisational Excellence
  • Developing a culture of organisational excellence
  • Questioning the status quo and modelling leadership through personal execution
  • Implementing a new culture for change
Session 8: Open Communication as a Key Leadership Principle
  • Importance of leadership and communication methods
  • Two-way interpersonal communication and empowerment techniques
  • Developing an active listening communication style
Day 5
Session 9: Leadership Resulting from Trusting Interpersonal Relationships
  • Characteristics of effective interpersonal interaction
  • Understanding diverse interaction styles and establishing trust in relationships
Session 10: Developing an Environment of Innovation and Dealing with Reactions to Change
  • Benefits of innovation and improvement in leadership
  • Developing a personal change plan and leading critical change initiatives
  • Preparing others for leadership and further readings for sharpening leadership skills
Each module includes case studies providing real-world examples and practical applications of the concepts taught. Participants analyse and discuss these case studies, drawing lessons and strategies applicable to their own work environments.

10-Day Comprehensive — Training Outline

Module 1: The Complete Course on Management
Day 1: The Foundation of Management
  • Understanding courage in management
  • Self-awareness and choosing the right management style
  • Taking responsibility and overcoming limiting thoughts
  • Turning ideas into action

Day 2: Dealing with Workplace Conflict
  • Defining and understanding organisational conflict
  • The Thomas-Kilmann Conflict Mode Instrument
  • Managing conflict effectively and the benefits of productive disagreement

Day 3: Managing Organisational Improvement
  • Continuous improvement and Malcolm Baldrige assessment criteria
  • Role of organisational culture and overcoming resistance to change
  • Measuring success in improvement efforts

Day 4: Leading Motivated Teams
  • Characteristics of effective and ineffective teams
  • Managing factors affecting team performance and supporting team development
  • Enhancing team member competencies

Day 5: Effective Problem Solving
  • Balancing analytical and creative thinking
  • Mind mapping, brainstorming, and breaking mental locks
  • The problem-solving process and treating problems as challenges
Module 2: The Complete Course on Leadership

Day 6: Leadership Roles in a Dynamic, Changing Work Culture
  • Introduction to leadership and strategic principles
  • Challenges in changing organisations and the role of leadership in strategic thinking

Day 7: Leadership in Organisational Excellence
  • Developing a culture of organisational excellence
  • Questioning the status quo and modelling leadership through personal execution
  • Implementing a new culture for change

Day 8: Open Communication as a Key Leadership Principle
  • Importance of leadership and communication methods
  • Two-way interpersonal communication and empowerment techniques
  • Developing an active listening communication style

Day 9: Leadership Resulting from Trusting Interpersonal Relationships
  • Characteristics of effective interpersonal interaction
  • Understanding diverse interaction styles and establishing trust in relationships

Day 10: Developing an Environment of Innovation and Dealing with Reactions to Change
  • Benefits of innovation and improvement in leadership
  • Developing a personal change plan and leading critical change initiatives
  • Preparing others for leadership and further readings for sharpening leadership skills
Each module includes case studies providing real-world examples and practical applications of the concepts taught. Participants analyse and discuss these case studies, drawing lessons and strategies applicable to their own work environments.

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Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

Central Bank of Lesotho

Effective Supervision and Leadership

This is the best training I have had thus far. Delivered by the most competent, knowledgeable and engaging facilitator.

Komatsu Mining Technology Solutions

Knowledge Management

Great enthusiasm and engagement with the facilitator. It was really a pleasure

FAQs – The Complete Course on Management and Leadership

Develop comprehensive management and leadership skills covering leadership styles, communication, decision-making, conflict management, team performance, and workplace effectiveness.

What is covered in The Complete Course on Management and Leadership?
The course covers management foundations, leadership, self-awareness, management styles, workplace conflict, team development, communication, motivation, performance management, coaching and strategic leadership.
Who should attend The Complete Course on Management and Leadership?
The course is suitable for managers, supervisors, team leaders and professionals who want to strengthen their management, leadership, communication and people-management capabilities.
Does the course cover workplace conflict management?
Yes. Participants learn how to understand organisational conflict, recognise different conflict situations and apply appropriate conflict-management approaches to handle workplace disagreements effectively.
Does The Complete Course on Management and Leadership cover team development?
Yes. The training addresses team development, team dynamics, motivation, communication and practical leadership approaches for building productive and engaged teams.
Does the management and leadership course cover coaching and employee development?
Yes. Participants explore coaching, employee development, performance improvement and practical techniques for helping team members develop their capabilities and achieve workplace objectives.
Does The Complete Course on Management and Leadership include practical exercises?
Yes. The training includes practical activities such as group work, case studies, workshops, role-play and workplace application to help participants apply management and leadership techniques.

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