| Date | Venue | Duration | |
|---|---|---|---|
| 05 - 09 October 2026 | Sandton, Gauteng | 5 Days | |
| 30 November - 04 December 2026 | Sandton, Gauteng | 5 Days |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
This Conflict Resolution, Negotiation Skills and Collective Bargaining course covers strategies and techniques to effectively resolve conflicts and negotiate successful outcomes in various situations. Learn the art of communication, problem-solving, and compromise to navigate conflicts with confidence.
This course is available in two formats, so you can choose the depth that fits your time and needs:
Understanding and resolving conflict essentials, negotiation essentials including AI-enhanced negotiation tools, followed by a focused half-day of applied role-play practice and key takeaways.
The full curriculum in complete depth, including the complete conflict analysis toolkit, extensive worksheets and self-assessment exercises, and full negotiation role-play practice.
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Discover how our courses enhance professionals’ effectiveness in their workplaces.
The training was very insightful, contents shared are relatable, and the facilitator is amazing in such a way that he is able to reference practical examples to make concepts understandable and relatable to all. Listening and interacting with him is easy because he opens the platform for everyone, even when he is speaking, you are able to listen attentively with understanding because he is well informed, passionate, and well prepared. He knows his story. Lastly, the session is very interactive and interesting, you constantly looking forward to hear more and say more as well.
The training was very insightful, and I learnt a lot about Resilience & Handling Rejection. I am glad I was part of the training
The programme was fascinating and informative.
Master workplace dispute resolution, interest-based negotiation techniques, collective bargaining protocols, and labor relations management to resolve workplace conflict and maintain constructive employer-union engagement.
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