| Date | Venue | Duration | |
|---|---|---|---|
| 14 - 16 September 2026 | Sandton, Gauteng | 3 Days | |
| 09 - 11 November 2026 | Sandton, Gauteng | 3 Days |
Please note: This is not a final registration, one of our team members will contact you shortly to finalise your registration.
Debt collection involves pursuing overdue payments from businesses or individuals. Organisations that specialise in this process are known as collection agencies or debt collectors, and they work on behalf of creditors, often for a fee or commission. Effective debt collection and recovery are crucial, as cash flow issues can lead to significant organisational challenges. Although the terms debt collection and debt recovery are often used interchangeably, they have distinct differences.
Prospen Africa’s Debt Collection, Recovery, Negotiation, and Credit Control Management course is designed to provide comprehensive knowledge and skills in debt collection, recovery, negotiation, and credit control management. It aims to equip participants with the necessary expertise to take on higher responsibilities within their organisations, fostering growth and stability.
This course is available in two formats, so you can choose the depth that fits your time and needs:
Debt collection fundamentals, prevention, effective strategies, negotiation, credit policy, and credit risk essentials.
The full curriculum across thirteen modules in complete depth, including full agency operations, recovery methods, and dedicated credit risk modelling (PD/LGD/EAD).
Our diverse instructional approaches ensure effective learning:
– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.
Discover how our courses enhance professionals’ effectiveness in their workplaces.
What made the sessions exceptionally helpful was the deliberate focus on actionable strategies rather than just high-level concepts. The structured approach kept the content engaging. It was a highly impactful professional development experience.
It has been a really fruitful and helpful training. Many thanks to PROSPEN AFRICA and the facilitator Olufemi. This is definitely going to make my work life easier and meaningful.
The course really taught us deep in to Payroll and made us aware of things we were not aware of.
The training was very insightful and the facilitator was very engaging which made everything easier to understand and follow. It has really equipped us in our areas of lack and we feel confident now on our next assignments on forecasts and analysis
The course was practical, informative and relevant
Master credit risk assessment, legal debt recovery frameworks, negotiation strategies, and dispute resolution techniques to optimize collections while maintaining positive customer relationships.
Fill in your details and we will send the brochure to your email.
Please check your email for confirmation.
Please check your email for confirmation
