FIDIC Contracts Management: Practical Use of FIDIC Contracts

FIDIC Contracts, Risk Management, Dispute Resolution, Payment Mechanisms, and Compliance

Platform:

Online

In-class

Date	Venue	Duration
02 - 03 November 2026	Sandton, Gauteng	2 Days
14 - 15 January 2027	Sandton, Gauteng	2 Days
23 - 25 March 2027	Sandton, Gauteng	3 Days
17 - 18 May 2027	Sandton, Gauteng	2 Days
14 - 16 July 2027	Sandton, Gauteng	3 Days
20 - 21 September 2027	Sandton, Gauteng	2 Days
27 - 29 October 2027	Sandton, Gauteng	3 Days
06 - 08 December 2027	Sandton, Gauteng	3 Days

Course Introduction

This highly interactive course includes group discussions, case studies, and syndicate work, alongside practical exercises that enable all participants to apply the advanced knowledge they gain and demonstrate their skills in managing FIDIC contracts.

Course Duration Options

This FIDIC Contracts Management: Practical Use of FIDIC Contracts is available in two formats, so you can choose the depth that fits your time and needs:

2-Day Essentials Core Foundations

Introduction and principles, the parties’ roles and responsibilities, financial clauses, risk and force majeure, and claims, disputes, and arbitration essentials, including the key procedural differences between the 1999 and 2017/2022 Second Editions.

Ideal for: Those who need practical, immediate capability without an extended time commitment.

3-Day Comprehensive Full Depth

Everything in the 2-Day Essentials in full depth, including clause-by-clause coverage of the full FIDIC suite — general provisions, the parties, staff and labour, tests on completion, suspension and termination, risk and liability, and claims/disputes/arbitration — plus FIDIC’s ‘Golden Principles’.

Ideal for: Professionals seeking an all-inclusive, advanced operational and legal mastery of FIDIC contract administration.

Course Objectives

By the end of this course, participants will be able to:

Apply the correct FIDIC form of contract best suited for each project, including awareness of when the 1999 or 2017/2022 Second Edition suite applies
Implement FIDIC's principles, mechanisms, and best practices for contract and project management
Demonstrate the responsibilities, obligations, and entitlements of the employer and the contractor
List the engineer's different roles, duties, and responsibilities in relation to FIDIC contracts
Apply the correct payments, claims, and dispute resolution mechanisms as envisaged by the FIDIC contracts
Understand the key procedural differences between the 1999 and 2017/2022 Second Editions, to avoid applying outdated assumptions to the wrong contract

Who should attend?

This FIDIC Contracts Essentials course is designed for:

Professionals from Government Entities
Private Sector Employers
Consulting Engineers
Contractors
Quantity Surveyors
Architects
Legal Advisers
Funding Agencies and Insurers
All Professionals Involved with FIDIC Contracts

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

2-Day Essentials — Training Outline

DAY 1 — Introduction, Principles, and the Parties

FIDIC Contract Documents: Introduction and Principles

Introduction and background to FIDIC contracts
Harmonisation by project type, and which form to use
The legal character of FIDIC conditions of contract, and their relationship with local legal systems
Overview of the 1999 Rainbow Suite, and the 2017/2022 Second Editions: why both remain in active use, and the risk of applying 1999 assumptions to a 2017-based project

Overview of the Construction Contract

Responsibilities of the main parties: the employer (Clause 2), the engineer (Clause 3), and the contractor (Clause 4)
General provisions and general issues

DAY 2 — Payment, Risk, and Disputes

Financial Clauses and Procedures

Measurement and evaluation; variations and adjustments
Contract price and payment

Risk, Liability, and Force Majeure

Risk and responsibility; liability and insurance
Force majeure
Key 2017/2022 changes: clearer liability cap structures and explicit health and safety obligations on both parties

Claims, Disputes, and Arbitration

Contractor's and employer's claims, and claims procedures
Amicable settlement, Dispute Adjudication Boards, and arbitration
Key 2017/2022 changes: tightened time bars (including the 28-day notice requirement) and restructured dispute escalation

Close-Out

Deciding whether the 3-Day Comprehensive programme is the right next step

3-Day Comprehensive — Training Outline

FIDIC Contract Documents: Introduction and Principles

Introduction and background to FIDIC contracts
Harmonisation based on the type of project
Features of the 1999 editions, and the structure of the documents and forms
Main differences between the 1999 construction contract and the 1987 Red Book
The legal character of FIDIC conditions of contract, and their relationship with legal systems
Risk analysis, and which form to use
The 2017/2022 Second Editions: why both the 1999 and 2017 suites remain in active concurrent use, and the professional risk of applying 1999 procedural assumptions to a 2017-based contract

Overview of the 1999 Contracts

The construction contract, and main differences between the construction contracts
Responsibilities of the main parties
Clause 1: General provisions and general issues
Clause 2: The employer
Clause 3: The engineer
Clause 4: The contractor
Clause 5 (Construction contract): nominated subcontractors
Clause 5 (Plant and design-build contract): design

Management of Projects

Clause 6: Staff and labour
Clause 7: Plant, material, and workmanship
Clause 8: Commencement, delays, and suspension

Tests on Completion

Clause 9: Tests on completion
Clause 10: Employer's taking over; defects liability
Clause 11 (Plant contract): tests after completion

Financial Clauses and Procedures

Clause 12 (Construction contract): measurement and evaluation
Clause 13: Variations and adjustments
Clause 14: Contract price and payment

Suspension and Termination

Clause 15: Termination by employer
Clause 16: Suspension and termination by contractor

Risk, Liability, and Force Majeure

Clause 17: Risk and responsibility
Clause 18: Liability and insurance
Clause 19: Force majeure
2017/2022 Second Edition changes: clearer liability cap structures (often unlimited under 1999) and explicit health and safety obligations placed on both parties

Claims, Disputes, and Arbitration

Clause 20: Claims, disputes, and arbitration
Inherent project risk
Contractor's claims and employer's claims; claims procedures
Disputes, amicable settlement, and the Dispute Adjudication Board
Arbitration
2017/2022 Second Edition changes: tightened time bars, including the 28-day notice requirement that can permanently time-bar a valid claim if missed, strengthened early warning procedures, and restructured dispute escalation steps
FIDIC's 'Golden Principles': the core provisions drafters must preserve when amending the general conditions of any FIDIC contract

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FAQs – FIDIC Contracts Management: Practical Use of FIDIC Contracts

Master claim management, dispute resolution, risk allocation, and contract administration across Red, Yellow, and Silver books. This FIDIC contracts management course equips engineering and construction professionals to navigate standard conditions effectively.

What topics are covered in the FIDIC Contracts Management training course?

The course covers the core FIDIC Rainbow Suite (Red, Yellow, and Silver Books), contractor and employer obligations, the role and duties of the Engineer, risk allocation, claims procedures, variations, delays, extension of time (EOT), and Dispute Avoidance/Adjudication Boards (DAAB).

Who should attend the FIDIC Contracts Management training?

This training is designed for civil engineers, quantity surveyors, project managers, contract administrators, construction attorneys, commercial managers, government infrastructure officials, and contractors managing international standard construction agreements.

What are the primary learning objectives of this FIDIC masterclass?

Delegates learn to navigate standard FIDIC General Conditions, draft effective Particular Conditions, properly issue contractual notices, administer variations and payment certificates, and manage claims to avoid costly arbitration.

How long is the Practical Use of FIDIC Contracts training course?

The programme is structured as an intensive 5-day practical masterclass featuring real-world construction case studies, clause-by-clause analysis, and practical claim administration workshops.

What practical skills will delegates gain from this course?

Participants will gain practical skills in drafting compliant notice letters, building delay and cost claims, evaluating extension of time requests, handling Engineer determinations, and utilizing DAAB procedures for fast-track dispute resolution.

Can Prospen Africa deliver this FIDIC course as customized in-house training?

Yes. Prospen Africa can tailor the training to align with your organization’s specific infrastructure projects, local statutory requirements, and ongoing contract administration challenges.

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Office Administration and Secretarial Masterclass

A Complete Office Management System, Built on the POGCDCC Framework

Request a Quote ↗

Platform:

Online

In-class

Date	Venue	Duration
12 - 16 October 2026	Sandton, Gauteng	5 Days
23 - 27 November 2026	Sandton, Gauteng	5 Days
08 - 12 February 2027	Sandton, Gauteng	5 Days
05 - 09 April 2027	Sandton, Gauteng	5 Days
17 - 21 May 2027	Sandton, Gauteng	5 Days
05 - 09 July 2027	Sandton, Gauteng	5 Days
16 - 20 August 2027	Sandton, Gauteng	5 Days
04 - 08 October 2027	Sandton, Gauteng	5 Days
15 - 19 November 2027	Sandton, Gauteng	5 Days

Course Objectives

Who should attend?

Course Outline

Request a Call Back

Course Introduction

This comprehensive Masterclass is designed to equip current and aspiring Office Administrators and Secretaries with the essential skills required to excel in today’s dynamic workplace. Participants will learn to effectively manage office operations, enhance productivity, streamline administrative processes, and foster professional growth.

Office administration plays a critical role in organisational efficiency, fostering innovation, managing workflow, and ensuring seamless communication across departments. At the centre of this Masterclass is the POGCDCC framework — Planning, Organising, Guiding, Communicating, Directing, Coordinating, and Controlling — a practical, repeatable system for running any office function, which you’ll apply throughout the course rather than encounter as an abstract model.

Course Duration Options

This Office Administration and Secretarial Masterclass is available in two formats, so you can choose the depth that fits your time and needs:

2-Day Essentials Core Foundations

Office administration foundations, the POGCDCC framework, core time management and communication skills, and customer service excellence.

Ideal for: Those who need practical, immediate capability without an extended time commitment.

5-Day Comprehensive Full Depth

Everything in the 2-Day Essentials, plus teamwork facilitation, workplace relationship management, organisational management essentials, and information and financial management in full depth.

Ideal for: Administrative professionals seeking an all-inclusive, advanced operational and managerial mastery.

Course Objectives

By the end of this Office Administration and Secretarial Masterclass, participants will be able to:

Develop essential competencies for effective office management, using a structured seven-function framework
Enhance problem-solving, decision-making, and creative thinking abilities
Improve organisational, note-taking, and comprehension skills
Utilise Microsoft Office Suite and AI-powered productivity tools proficiently
Implement effective communication strategies
Master time and priority management
Handle documents, records, and meetings professionally
Deliver excellent customer service, including through AI-assisted CRM tools
Manage workplace stress effectively

Who should attend?

Office Administrators
Administrative Supervisors
Secretaries and Personal Assistants
Administrative Support Staff
Office Managers

Training Methodology

Our diverse instructional approaches ensure effective learning:

Training Outline

2-Day Essentials — Training Outline

DAY 1 — Foundations and the POGCDCC Framework

Session 1: Introduction to Office Administration

Definition, roles, and responsibilities
Key expectations for administrators and secretaries
Essential skills: soft skills and hard skills
Handling workplace requests and conflicts

Session 2: The POGCDCC Framework — Your Office Management System

The seven core elements of office management: Planning, Organising, Guiding, Communicating, Directing, Coordinating, and Controlling
Implementing standardised task procedures using the POGCDCC framework
Leveraging technology, including AI-powered office automation tools, within the framework

DAY 2 — Practical Skills and Customer Excellence

Session 3: Time Management, Communication, and Meetings Essentials

Core time management and priority-setting techniques
Essentials of setting up and managing effective meetings
For deeper practice in communication, minute-taking, and time management specifically, see Prospen's dedicated Executive PAs and Administrators Communication Masterclass and Minute Taking and Professional Report Writing courses

Session 4: Close-Out — Customer Service Excellence and Your Action Plan

Essentials of customer service systems and effective communication methods
Using AI-enhanced CRM software and chatbots for routine customer queries
Deciding whether the 5-Day Comprehensive programme is the right next step
Building a personal action plan applying the POGCDCC framework to your role

5-Day Comprehensive — Training Outline

Module 1: Introduction to Office Administration

Definition, roles, and responsibilities
Key expectations for administrators and secretaries
Essential skills: soft skills and hard skills
Effective office management practices
Handling workplace requests and conflicts

Module 2: Advanced Time Management Strategies

Fundamentals of effective time management
Tools for scheduling and appointment management: daily planners, digital scheduling software, and AI-assisted calendar tools
Setting reminders and managing deadlines
Mastering delegation techniques
Identifying and avoiding common time-wasters
Priority setting and effective multi-tasking

Module 3: Facilitating Effective Teamwork

Essentials of teamwork
Identifying and optimising team roles
Techniques: mind mapping and brainstorming
Promoting accountability and clear communication
Setting up collaborative workspaces, physical and virtual
Basic Human Resource Management principles
Conflict resolution within teams

Module 4: Communication Skills and Meeting Management

Developing an organisational communication strategy
Internal vs. external communication channels
Setting up and managing effective meetings
Preparing agendas and notices
Minute-taking and disseminating meeting outcomes
Improving listening and feedback skills

Module 5: Managing Workplace Relationships

Building and maintaining professional rapport
Implementing effective on-the-job training
Resolving conflicts proactively
Techniques for motivation and employee engagement
Delegation: effective giving and receiving
Building a robust professional network

Module 6: Organisational Management Essentials

Understanding organisational structures and culture: flat vs. hierarchical vs. functional
Stakeholder communication strategies
Trust-building and maintaining professional integrity
Fundamentals of process, people, and resource management

Module 7: Developing an Efficient Office Management System — the POGCDCC Framework

The seven core elements of office management: Planning, Organising, Guiding, Communicating, Directing, Coordinating, and Controlling
Implementing standardised task procedures using the POGCDCC framework
Leveraging technology for efficiency: Microsoft Outlook, digital schedulers, and AI-powered office automation tools
Applying the POGCDCC framework as a practical, repeatable system for running any office function

Module 8: Information and Financial Management

Basics of information management: scheduling, filtering, and digesting information
Information interpretation and presentation, and effective dissemination practices
Fundamentals of financial management
Budget creation, management, and monitoring

Module 9: Excellence in Customer Service

Essentials of customer service systems
Effective communication methods: verbal, written, email, messaging, and chats
Implementing and using AI-enhanced Customer Relationship Management (CRM) software, including AI-assisted chatbots for routine queries
Collecting and utilising customer feedback
Providing quality technical support

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Success Stories

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The Evolving Role of Executive Assistants and AI Conference

Thank you for offering us the opportunity to attend this course. The Facilitator was very informed, and have learned a lot of AI tools which I will use at my workplace.

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FAQs – Office Administration and Secretarial Masterclass

Build advanced office administration and secretarial skills covering organisation, communication, time management, records, and professional workplace efficiency.

What topics are covered in the Office Administration and Secretarial Masterclass?

The course covers advanced office administration, professional secretarial skills, effective communication, diary and meeting management, document management, time management, office procedures, business correspondence, and professional workplace practices.

Who should attend the Office Administration and Secretarial Masterclass?

This masterclass is designed for office administrators, secretaries, personal assistants, executive assistants, administrative coordinators, receptionists, and professionals responsible for providing high-level administrative support.

What skills will delegates develop through the Office Administration and Secretarial Masterclass?

Delegates develop practical skills in managing office responsibilities, prioritising tasks, coordinating meetings, handling business correspondence, organising information, communicating professionally, and supporting managers and executives more effectively.

How long does the Office Administration and Secretarial Masterclass take to complete?

The masterclass is delivered as a focused short-course programme, with the duration determined by the scheduled programme and the specific training requirements of the organisation.

Is the Office Administration and Secretarial Masterclass suitable for experienced administrators?

Yes. The masterclass is suitable for both experienced administrative professionals seeking to enhance their capabilities and professionals who want to strengthen their overall office administration and secretarial skills.

Can Prospen Africa deliver the Office Administration and Secretarial Masterclass in-house?

Yes. Prospen Africa can customise the masterclass around your organisation's administrative procedures, office systems, reporting requirements, communication standards, and the specific responsibilities of your support team.

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FIDIC Contracts Management: Practical Use of FIDIC Contracts

FIDIC Contracts, Risk Management, Dispute Resolution, Payment Mechanisms, and Compliance

Course Introduction

Course Duration Options

2-Day Essentials Core Foundations

3-Day Comprehensive Full Depth

Course Objectives

Who should attend?

Training Methodology

Training Outline

2-Day Essentials — Training Outline

3-Day Comprehensive — Training Outline

Our Categories

Request a Call Back

Your submission has been successful

Success Stories

FAQs – FIDIC Contracts Management: Practical Use of FIDIC Contracts

Related Courses

Office Administration and Secretarial Masterclass

A Complete Office Management System, Built on the POGCDCC Framework

Course Introduction

Course Duration Options

2-Day Essentials Core Foundations

5-Day Comprehensive Full Depth

Course Objectives

Who should attend?

Training Methodology

Training Outline

2-Day Essentials — Training Outline

5-Day Comprehensive — Training Outline

Our Categories

Request a Call Back

Your submission has been successful

Success Stories

The Evolving Role of Executive Assistants and AI Conference

FAQs – Office Administration and Secretarial Masterclass

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