Negotiation Skills for Collective Bargaining Training

Negotiation Skills for Collective Bargaining Training

Master Strategic Collective Bargaining Within the Framework of Industrial Relations

|
Platform:
Online
In-class
Date Venue Duration
Available on Request Sandton, Gauteng 3 Days

Course Introduction

In today’s complex and evolving South African industrial relations environment, effective collective bargaining requires strategic preparation, disciplined negotiation practices, and outcome-focused engagement. 

 

This Negotiation Skills for Collective Bargaining Training course equips both employer and union negotiators with the knowledge, tools, and practical skills required to conduct structured, pragmatic, and legally compliant negotiations that lead to sustainable agreements. Particular emphasis is placed on alignment with the Code of Good Practice: Collective Bargaining, Industrial Action and Picketing and related frameworks governing industrial relations. 

 

The Negotiation Skills for Collective Bargaining programme strengthens the capacity of negotiation teams to engage constructively, manage disputes professionally, and improve bargaining outcomes. It can be delivered as a joint intervention for both management and union representatives ahead of formal negotiations to promote mutual understanding and collaborative engagement.

Course Duration Options

This course is available in two formats, so you can choose the depth that fits your time and needs:

1-Day Essentials Core Foundations

Frameworks and foundations, the negotiation process and preparation, and bargaining and managing deadlock essentials.

Ideal for: negotiation teams who need practical collective bargaining capability without an extended time commitment.

Course Objectives

By the end of this programme, participants will be able to: 

  • Understand the legal and regulatory framework governing collective bargaining 
  • Apply structured and strategic approaches to negotiation preparation 
  • Distinguish between positional bargaining and needs-based negotiation 
  • Use balanced techniques to create and claim value during negotiations 
  • Apply a practical negotiation process model across all bargaining phases 
  • Develop effective mandates and manage representation dynamics 
  • Conduct productive pre-negotiation planning sessions 
  • Apply professional facilitation principles where appropriate 
  • Strengthen communication, exploration, and option-generation skills 
  • Present proposals and offers strategically and persuasively 
  • Manage emotions and difficult behaviours during negotiations 
  • Identify causes of deadlock and apply techniques to resolve impasses 
  • Conclude agreements effectively or manage unresolved outcomes constructively 

Who should attend?

  • Employer Negotiation Teams 
  • Trade Union Negotiators and Representatives 
  • Human Resource Managers and Practitioners 
  • Employee Relations Specialists 
  • Industrial Relations Officers 
  • Labour Relations Managers 
  • Organisational Development Practitioners 
  • Legal Advisors in Labour and Employment Relations 
  • Shop Stewards and Union Officials 
  • Line Managers Involved in Workforce Negotiations 
  • Public Sector Bargaining Council Representatives 
  • Executives Overseeing Labour Relations Strategy 
Finance Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

1-Day Essentials — Training Outline

Frameworks and Foundations Essentials
  • The Code of Good Practice: Collective Bargaining, Industrial Action and Picketing
  • Understanding positional vs needs-based negotiation
  • Creating value and claiming value: a balanced approach
The Negotiation Process and Preparation Essentials
  • A practical negotiation process model and the mandating dynamic
  • Preparing for negotiation strategically, including pre-negotiation planning
Bargaining and Managing Deadlock Essentials
  • Strategies for making effective offers and proposals
  • Managing emotion during bargaining
  • Why deadlock occurs and practical ideas for breaking apparent deadlock

3-Day Comprehensive — Training Outline

Collective Bargaining Frameworks
  • The Accord on Collective Bargaining and Industrial Action
  • The Code of Good Practice: Collective Bargaining, Industrial Action and Picketing

Foundations of Negotiation
  • Approaches to negotiation
  • Challenges to effective negotiation and collective bargaining
  • Exploring outcomes in negotiation
  • Understanding positional vs needs-based negotiation
  • Creating value and claiming value: a balanced approach

The Negotiation Process
  • A practical negotiation process model
  • Phases in the negotiation process
  • The mandating dynamic

Preparation for Negotiation
  • Preparing for negotiation strategically
  • Pre-negotiation meetings
  • Use of a facilitator
  • Using a structured approach to preparation

Opening & Exploration: Creating Value
  • Opening negotiations with presence and professionalism
  • What and how to explore
  • Skills for effective exploration
  • Generating options collaboratively

Bargaining: Claiming Value
  • Strategies for making effective offers and proposals
  • The significance of alternatives to a negotiated agreement
  • Managing emotion during bargaining

Managing Stalemates & Closing
  • Why deadlock occurs and how to respond
  • Practical ideas for breaking apparent deadlock
  • Finalising agreements effectively
  • Confirming and managing deadlock where resolution is not reached

Course Categories

Get a Quote Banner Outline

Request a Call Back

Your submission has been successful

Please check your email for confirmation

Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

ELIDZ

Thrive as an Intern: Managing Anxiety, Building Resilience & Handling Rejection

The training was very insightful, contents shared are relatable, and the facilitator is amazing in such a way that he is able to reference practical examples to make concepts understandable and relatable to all. Listening and interacting with him is easy because he opens the platform for everyone, even when he is speaking, you are able to listen attentively with understanding because he is well informed, passionate, and well prepared. He knows his story. Lastly, the session is very interactive and interesting, you constantly looking forward to hear more and say more as well.

East London IDZ

Managing Anxiety, Building Resilience & Handling Rejection

The training was very insightful, and I learnt a lot about Resilience & Handling Rejection. I am glad I was part of the training

Central Bank of Lesotho

Unlock HR's Strategic Power with Modern HRIS

The programme was fascinating and informative.

FAQs – Negotiation Skills for Collective Bargaining Training

Master collective bargaining techniques, interest-based negotiation frameworks, trade union dynamic analysis, and deadlock resolution strategies to secure sustainable labor agreements and maintain workplace stability.

What topics are covered in the Negotiation Skills for Collective Bargaining course?
The course covers principled negotiation frameworks, wage and benefit bargaining, deadlock breaking mechanisms, statutory strike and lockout regulations, trade union tactics analysis, collective agreement drafting, and mutual gains bargaining strategies.
Who should attend this collective bargaining negotiation training?
This course is designed for industrial relations managers, HR directors, chief negotiators, employer association representatives, union leaders, employee relations specialists, and executive management involved in wage negotiations and labor dispute resolutions.
What are the key learning objectives of this training program?
Delegates learn to prepare data-driven bargaining mandates, manage high-stakes negotiation dynamics, overcome impasses without operational disruptions, draft legally binding collective agreements, and maintain constructive long-term labor relations.
How long is the Negotiation Skills for Collective Bargaining course?
The course is delivered as an intensive 3-day practical masterclass centered around mock wage negotiations, real-time deadlock resolution simulations, mandate preparation workshops, and collective agreement drafting exercises.
What practical skills will participants gain from this course?
Participants gain practical hands-on skills in setting BATNA and ZOPA boundaries, analyzing union demand packages, formulating counter-proposals, managing bargaining table tactics, and drafting clear, enforceable wage and substantive agreements.
Can Prospen Africa deliver this course as customized in-house training?
Yes. Prospen Africa provides tailored on-site and in-house group training, adapting negotiation simulations, financial modeling tools, and bargaining strategies to align with your organization's specific sector, trade union climate, and upcoming wage rounds.

Related Courses