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Training Needs Analysis and Training Evaluation

Training Needs Analysis and Training Evaluation

From Needs Assessment to ROI: Mastering the Full Training Cycle

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Platform:
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Date Venue Duration
03 - 04 December 2026 Sandton, Gauteng 2 Days

Course Objectives

Who should attend?

Course Outline

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Course Introduction

This comprehensive course is designed in two integrated parts, equipping participants with the skills to both conduct robust Training Needs Analysis (TNA) and to effectively evaluate training interventions. The first part focuses on empowering delegates to systematically identify and analyse learning and development needs within their organisations. The second part provides practical tools and techniques to assess and measure the effectiveness of training, including how to demonstrate and report Return on Investment (ROI). 

 

Participants will learn to design and implement credible, evidence-based learning proposals for clients and stakeholders, and to evaluate the success of training initiatives against key performance indicators. By the end of the Training Needs Analysis and Training Evaluation course, delegates will be able to deliver actionable insights to improve productivity, drive business results, and continuously enhance learning interventions. 

Course Duration Options

This course is available in two formats, so you can choose the depth that fits your time and needs:

2-Day Essentials Core Foundations

Training Needs Analysis essentials on Day 1, followed by training evaluation essentials on Day 2, including current thinking on business-impact evaluation and AI-driven learning personalisation throughout.

Ideal for: Professionals who need practical, current TNA and evaluation capability without an extended time commitment.

5-Day Comprehensive Full Depth

The full nine-module curriculum in complete depth, including all six major training evaluation frameworks (Kirkpatrick, Phillips ROI, Brinkerhoff, CIRO, Kaufman's Five Levels, and Anderson's Model), and dedicated modules on crafting Training Approach documents and advanced TNA tools.

Course Objectives

By the end of this Training Needs Analysis and Training Evaluation course, participants will be able to: 

  • Understand and apply a variety of tools and methodologies for conducting effective Training Needs Analysis. 
  • Provide immediate, evidence-based feedback on the selection and use of TNA tools and evaluation techniques. 
  • Utilise widely adopted, contemporary global best practices for training and performance evaluation, including the current shift toward business-impact evaluation over completion metrics. 
  • Design targeted TNA instruments for specific participant groups through systematic research and analysis. 
  • Identify and correct common errors in TNA and training evaluation during program implementation. 
  • Segment and classify audience groups for tailored, impactful learning interventions. 
  • Optimise available organisational resources to enhance performance measurement and evaluation. 
  • Identify hidden development needs and growth opportunities that may not be immediately visible to stakeholders. 
  • Confidently select and apply the most suitable TNA models and tools for different projects. 
  • Conduct both short-term and long-term evaluation of training impact and effectiveness. 
  • Implement holistic and unbiased feedback mechanisms for training interventions. 
  • Integrate feedback loo

Who should attend?

  • Learning & Development Managers 
  • Organisational Learning Managers and Senior Training Managers 
  • HR Executives with Training Responsibilities 
  • Training Consultants 
  • Trainers 
  • Employee Development Executives and Talent Partners 
  • Training Managers from Government Bodies and Educational Institutions 
  • Aspiring Learning Managers or Consultants 
  • Executives in Performance and Development 
  • Managers and Deputy General Managers of Training Departments 
  • Corporate Trainers, Learning Facilitators, and Senior Training Professionals 
  • Lead Training Personnel, Coaches, E-Learning Executives, and Content Managers 
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Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

2-Day Essentials — Training Outline

DAY 1 — Training Needs Analysis Essentials
ADDIE and Foundations of TNA Essentials
  • Overview of ADDIE: Analysis, Design, Development, Implementation, Evaluation
  • Understanding your audience and identifying performance gaps
TNA Levels, Frameworks, and Categories Essentials
  • Stepwise approach to TNA and aligning TNA with organisational strategy
  • The three primary categories of training needs, and selecting the most effective learning methodologies, including how AI-driven personalisation is now a built-in capability of many learning systems
Training Approach Documents and Advanced Tools Essentials
  • Purpose and structure of a Training Approach (TA) document
  • Selecting and applying powerful TNA tools
DAY 2 — Training Evaluation Essentials
Principles of Training Evaluation Essentials
  • Importance and objectives of evaluating training
  • Data collection before and after training
  • Monitoring performance and post-training interventions
Kirkpatrick and Phillips ROI Models Essentials
  • Kirkpatrick Model, including the current shift toward Level 4 business-results evaluation rather than relying on Level 1 satisfaction and Level 2 knowledge retention alone
  • Phillips ROI Model and linking evaluation to ROI
Alternative Evaluation Models Essentials
  • CIRO Model
  • Kaufman's Five Levels of Evaluation
  • Anderson's Model of Learning Evaluation
Continuous Improvement and Feedback Essentials
  • Implementing holistic and unbiased feedback mechanisms for training interventions
  • Integrating feedback loops into training design for continuous improvement

5-Day Comprehensive — Training Outline

Module 1: The ADDIE Model for Training & Development
  • Overview of ADDIE: Analysis, Design, Development, Implementation, Evaluation
  • Integrating TNA in the ADDIE framework
  • Measuring knowledge transfer and feedback
Module 2: Foundations of Training Needs Analysis
  • Understanding your audience and classifying learners
  • Identifying performance gaps
  • Data collection methods and stakeholder engagement
  • Interactive case study and discussion
Module 3: Levels and Frameworks for TNA
  • Stepwise approach to TNA
  • McGhee and Thayer's TNA Model
  • Aligning TNA with organisational strategy
  • Micro vs. macro focus in needs identification
  • Practical checklist tools and case study analysis
Module 4: Categories and Types of Training Needs
  • The three primary categories of training needs
  • Traditional vs. non-traditional training methods
  • Selecting the most effective learning methodologies, including how AI-driven personalisation is now a built-in capability of many learning systems — adjusting pace, focus, and progression automatically rather than relying on manual design for every learner variation
  • Competency assessment exercises
Module 5: Crafting an Effective Training Approach Document
  • Purpose and structure of a Training Approach (TA) document
  • Designing bespoke TA documents for different contexts
  • Enhancing impact with visual and written communication
  • Assignment and practical feedback
Module 6: Advanced TNA Tools and Techniques
  • Selecting and applying powerful TNA tools
  • Evaluating and categorising TNA data
  • Interactive group work, case studies, and assessment
Module 7: Principles of Training Evaluation
  • Importance and objectives of evaluating training
  • Roles and responsibilities in the evaluation process
  • Data collection before and after training
  • Monitoring performance and post-training interventions
  • Linking evaluation to ROI
Module 8: Training Evaluation Models – Part 1
  • Introduction to key training evaluation frameworks:
  • Kirkpatrick Model, including the current shift toward Level 4 business-results evaluation — organisations increasingly demand measurable, defensible returns on training investment rather than relying on Level 1 satisfaction and Level 2 knowledge retention scores alone
  • Phillips ROI Model
  • Brinkerhoff Model
  • Application through case studies and practical exercises
Module 9: Training Evaluation Models – Part 2
  • Additional evaluation models:
  • CIRO Model
  • Kaufman's Five Levels of Evaluation
  • Anderson's Model of Learning Evaluation
  • Comparative analysis and implementation
  • Final assessment and course wrap-up

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Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

ELIDZ

Thrive as an Intern: Managing Anxiety, Building Resilience & Handling Rejection

The training was very insightful, contents shared are relatable, and the facilitator is amazing in such a way that he is able to reference practical examples to make concepts understandable and relatable to all. Listening and interacting with him is easy because he opens the platform for everyone, even when he is speaking, you are able to listen attentively with understanding because he is well informed, passionate, and well prepared. He knows his story. Lastly, the session is very interactive and interesting, you constantly looking forward to hear more and say more as well.

East London IDZ

Managing Anxiety, Building Resilience & Handling Rejection

The training was very insightful, and I learnt a lot about Resilience & Handling Rejection. I am glad I was part of the training

Central Bank of Lesotho

Unlock HR's Strategic Power with Modern HRIS

The programme was fascinating and informative.

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FAQs –Training Needs Analysis and Training Evaluation

Develop training needs analysis and evaluation skills covering needs assessment, learning objectives, programme evaluation, performance measurement, and training effectiveness.

What is covered in the Training Needs Analysis and Training Evaluation course?
The course covers Training Needs Analysis (TNA), the ADDIE model, TNA frameworks and tools, training approach documents, training evaluation, feedback mechanisms, performance measurement, and demonstrating training ROI.
Who should attend Training Needs Analysis and Training Evaluation training?
The course is suitable for Learning and Development Managers, Training Managers, HR Executives, Training Consultants, Trainers, Talent Partners, corporate trainers, learning facilitators, and professionals responsible for performance and employee development.
Does the course teach participants how to conduct a Training Needs Analysis?
Yes. Participants learn how to identify performance gaps, classify learning needs, collect and analyse relevant data, select appropriate TNA models and tools, and align training needs with organisational strategy.
Which training evaluation models are covered?
The course covers major training evaluation frameworks, including the Kirkpatrick Model, Phillips ROI Model, Brinkerhoff Model, CIRO Model, Kaufman's Five Levels of Evaluation, and Anderson's Model of Learning Evaluation.
Does the Training Evaluation course cover training ROI?
Yes. Participants learn how to link training evaluation to business performance and ROI, collect evidence before and after training, monitor outcomes, and demonstrate the business impact of learning interventions.
What is the difference between the 2-day and 5-day Training Needs Analysis courses?
The 2-Day Essentials programme provides core TNA and training evaluation skills, while the 5-Day Comprehensive programme covers the full nine-module curriculum in greater depth, including advanced TNA tools, Training Approach documents, and six major evaluation frameworks.

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