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Advanced Supervisory Skills

2 Day Training

Dates: 23 – 24 May 2024
Locations: Johannesburg, South Africa
Platform: Available In-Class / Online

Price: Available on request

This is a Non-accredited Course

Course Introduction

  • Enhanced Leadership Skills: Develop refined leadership and supervisory skills to guide teams more effectively.

  • Conflict Resolution: Attain advanced skills in managing challenging situations and resolving conflicts efficiently.

  • Improved Team Dynamics: Foster enhanced team collaboration and cohesion, leading to improved overall team performance and productivity.

  • Increased Operational Efficiency: Implement best practices and strategies to optimize workflow and enhance operational efficiency.

Course Objectives

At the end of this Advanced Supervisory Skills training seminar, you will learn to:

  • To refine core supervisory skills, manage challenging situations effectively, and enhance team dynamics, ensuring supervisors can lead diverse teams to achieve organizational goals.

    Important?

Who should attend?

  • Current Supervisors seeking advancement

  • New Supervisors

  • Managers looking to refine their supervisory skills

  • Team Leaders

  • Department Heads

  • Anyone aspiring to a supervisory role

Training methodology

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

Refining Core Supervisory Skills

  1. Module 1: Defining Supervisory Roles

  • Understanding supervisory roles and responsibilities

  • Characteristics of effective supervisors

Case Study: Participants will analyse various supervisory styles and their effectiveness in different scenarios to understand the characteristics of successful supervisors.

  1. Module 2: Effective Communication

  • Enhancing verbal and non-verbal communication skills

  • Active listening and providing constructive feedback

Case Study: Exploration of real-world scenarios where communication breakdowns occurred and how effective communication could have changed the outcomes

  1. 3. Module 3: Time Management and Prioritization

  • Setting goals and prioritizing tasks effectively

  • Managing time and reducing procrastination

Case Study: Examination of scenarios where effective time management and prioritization led to successful handling of high-pressure situations.

Managing Challenging Situations

  1. Module 4: Conflict Resolution

  • Identifying and managing conflicts proactively

  • Developing resolution strategies

Case Study:  Interactive analysis of instances of interdepartmental conflicts and their resolutions using conflict management strategies.

  1. Module 5: Performance Management

  • Setting performance expectations and goals

  • Monitoring and evaluating performance effectively

Case Study: Study of situations where supervisors turned around the performance of underperforming teams through effective performance management

  1. Module 6: Stress Management

   Identifying stress triggers and managing stress effectively

   Developing stress-reduction strategies

  Case Study: Participants will explore real-world crisis scenarios to understand and develop strategies for managing stress effectively.

Enhancing Team Dynamics

  1. Module 7: Building Cohesive Teams

  • Understanding team dynamics and stages of team development

  • Creating a positive and inclusive team culture

Case Study:    A detailed study on the formation and management of high-performing teams in competitive environments.

  1. Module 8: Motivation and Employee Engagement

  • Identifying motivators and developing strategies to motivate teams

  • Enhancing employee engagement and job satisfaction

Case Study: Analysis of scenarios involving disengaged teams and the strategies used by supervisors to motivate and re-engage them.

  1. Module 9: Innovation and Creativity

  • Fostering an innovative and creative environment

  • Encouraging idea sharing and collaborative problem solving

Case Study:    Examination of innovative solutions implemented in traditional settings and their impact on organizational success.

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