Learning and Development Manager Program

Learning and Development Management Program

Drive Measurable Business Impact Through Tailored, AI-Enhanced Training Strategies

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Platform:
Online
In-class
Revised and Updated: 23 October 2026
Date Venue Duration
30 November - 04 December 2026 Durban, KZN 5 Days
14 - 15 January 2027 Live/Online 2 Days
08 - 09 February 2027 Sandton, Gauteng 2 Days
08 - 12 March 2027 Sandton, Gauteng 5 Days
12 - 16 April 2027 Sandton, Gauteng 5 Days

Course Introduction

In today’s dynamic business environment, effective Learning and Development (L&D) managers are essential for driving organisational success. Despite significant investments, many training programs fail to deliver a positive return on investment. This often occurs because organisations opt for generic training solutions that do not address specific needs. 

 

Our Learning and Development Manager Program is meticulously designed to tailor training courses to the unique requirements of participants, derived from behavioural and skill surveys conducted in focused areas. Our goal is to create impactful training that fosters both professional and personal growth, ultimately enhancing organisational value and revenue. 

 

The role of an L&D manager is crucial, sitting under the Human Resources umbrella and often serving as the custodian of organisational culture. This role influences behaviours from leadership to apprenticeship, making it vital for organisational growth. 

 

We have invested significant time and research into understanding what influences workplace behaviour globally. Our methodology, combining neuro-linguistic programming and behavioural analysis, is proven to increase employee productivity. While not everyone has the same skill level, everyone is coachable. 

Course Duration Options

This Learning and Development Management Program course is available in two formats, so you can choose the depth that fits your time and needs:

2-Day Essentials Core Foundations

L&D foundations, needs analysis, and measurement essentials, followed by course design, delivery, evaluation, and leadership essentials, including current South African L&D market trends and AI applications throughout.

Ideal for: Professionals who need practical, current L&D management capability without an extended time commitment.

Course Objectives

The primary objective of this Learning and Development Manager Program is to equip professionals with the skills to excel as L&D managers and specialists. Participants will: 

 

  • Achieve notable accomplishment levels in L&D management 
  • Receive real-time feedback on design, content delivery, and analytical skills 
  • Learn to use 21st-century tools to measure human capital performance 
  • Develop systems to measure employee productivity improvements linked to training 
  • Correct errors in current training methods and positively influence organisational behaviour 
  • Understand the prerequisites of effective training needs analysis 
  • Utilise resources to develop team and organisational competencies 
  • Identify and bridge learning and performance gaps with appropriate training modules 
  • Recognise the potential of L&D within any organisation, including its shift toward measurable business impact 
  • Enhance employee learning experiences with e-learning and modern technology, including AI-driven personalisation 

Who should attend?

  • L&D Managers 
  • Training Consultants 
  • Organisational Trainers and Learning Managers 
  • HR Managers Overseeing Learning Needs 
  • Performance and Organisational Development Managers 
  • General Managers and Deputy General Managers for L&D 
  • Corporate Trainers, Coaches, and E-Learning Trainers 
Human Resource (HR) Courses

Training Methodology

Our diverse instructional approaches ensure effective learning:

– Lectures & Presentations: Engage with expert-driven, stimulating content.
– Course Material: Access well-crafted supporting resources.
– Group Work: Collaborate on discussions and case studies for practical insights.
– Workshops & Role-Play: Participate in immersive, scenario-based activities.
– Practical Application: Focus on applying theoretical knowledge in real situations.
– Post-Training Support: Receive extensive support after training for skill implementation.

Training Outline

(2-Day Essentials) — Training Outline

DAY 1 — L&D Foundations, Needs Analysis, and Measurement
Key Requisites of the L&D Department Essentials
  • Functions of Human Resources and the L&D role within it
  • Impact of a dormant training department, in a South African training market now shifting toward performance-driven, technology-enabled learning ecosystems (Learning Indaba 2026)
Training Needs Analysis Essentials
  • Identifying your audience and defining your purpose
  • Collecting data and applying core TNA models
Performance Measurement Essentials
  • Introduction to performance measurement and performance appraisals
  • The L&D Manager's role in performance appraisals
Competency Mapping Essentials
  • Introduction to competency mapping and identifying gaps
  • Choosing the right competency model for your organisation

DAY 2 — Course Design, Delivery, Evaluation, and Leadership
Training Course Design and Delivery Essentials
  • Aspects of a good course design, objective, and expectation setting
  • Preparation and presentation skills, including how AI-driven personalisation at scale is now practically achievable in course design and delivery
Training Evaluation and Impact Essentials
  • The Kirkpatrick Taxonomy
  • Evaluating ROI, reflecting the current shift in South Africa's L&D sector toward measuring business impact rather than traditional training completion metrics
Leadership Training Essentials
  • Developing emotional intelligence
  • Effective coaching and feedback mechanisms

(5-Day Comprehensive) — Training Outline

Module 1: Key Requisites of the Learning & Development Department
  • Functions of Human Resources
  • Roles and behaviours of a Training Manager
  • Impact of a dormant training department, in a South African training market now shifting toward performance-driven, technology-enabled learning ecosystems, according to Learning Indaba 2026
  • Assess your managerial abilities
Module 2: Training Needs Analysis
  • Identify your Audience
  • Define your Purpose
  • Collecting Data
  • Business Partnering
  • TNA models and technology
  • Case study and discussions
Module 3: Performance Measurement
  • Introduction to Performance Measurement
  • Performance maps and appraisals
  • Role of an L&D Manager in Performance Appraisals
  • Case Study and discussion
Module 4: Competency Mapping Tools & Models
  • Introduction to Competency Mapping
  • Competency models (KASH Model, ASK Model) and identifying gaps
  • Behaviourally Anchored Rating Scales (BARS)
  • Choosing the right competency model
  • Identifying Competency Gaps
  • Practice Activities and Feedback
Module 5: Training Course Design
  • Aspects of a good course design
  • Fluency of Thought & Subject Matter
  • Objective and Expectation Setting
  • Applying AI-driven personalisation at scale, now practically achievable in course design rather than a future ambition
Module 6: Training Delivery Methods and Skills
  • Preparation and presentation skills
  • Managing challenging participants
Module 7: Training Evaluation and Impact
  • Kirkpatrick Taxonomy
  • Evaluating ROI and project practice, reflecting the current shift in South Africa's L&D sector — valued at approximately R22 billion — toward measuring business impact rather than traditional training completion metrics, a key theme at Learning Indaba 2026
Module 8: Leadership Training
  • Developing emotional intelligence
  • Effective coaching and feedback mechanisms

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Success Stories

Discover how our courses enhance professionals’ effectiveness in their workplaces.

ELIDZ

Thrive as an Intern: Managing Anxiety, Building Resilience & Handling Rejection

The training was very insightful, contents shared are relatable, and the facilitator is amazing in such a way that he is able to reference practical examples to make concepts understandable and relatable to all. Listening and interacting with him is easy because he opens the platform for everyone, even when he is speaking, you are able to listen attentively with understanding because he is well informed, passionate, and well prepared. He knows his story. Lastly, the session is very interactive and interesting, you constantly looking forward to hear more and say more as well.

East London IDZ

Managing Anxiety, Building Resilience & Handling Rejection

The training was very insightful, and I learnt a lot about Resilience & Handling Rejection. I am glad I was part of the training

Central Bank of Lesotho

Unlock HR's Strategic Power with Modern HRIS

The programme was fascinating and informative.

Telekom Networks Malawi

Learning & Development Management Program

It is an excellent program that I will greatly benefit personally as well as my company.

FAQs – Learning and Development Management Program

Develop effective learning and development management skills to identify organisational training needs, design impactful learning programmes, measure development outcomes, and align employee growth with business objectives.

What topics are covered in the Learning and Development Management Program?
The program covers strategic L&D alignment, skills development planning, instructional design frameworks, managing corporate learning budgets, measuring training ROI, and evaluating organizational capability building.
Who should attend this learning and development management training?
This training is designed for L&D managers, corporate trainers, skills development facilitators (SDFs), HR directors, talent management specialists, and organizational development leads.
How does this program assist in aligning L&D strategies with broader business goals?
Delegates learn to translate corporate strategy into targeted learning initiatives, map core competency gaps, design scalable training frameworks, and demonstrate the tangible business value of L&D investments.
Will delegates learn how to measure learning outcomes and calculate training ROI?
Yes. Practical sessions explore applying evaluation frameworks such as Kirkpatrick's model, tracking post-training performance metrics, and calculating return on investment for learning projects.
Does the curriculum cover managing Workplace Skills Plans (WSP) and SETA compliance?
Yes. The workshop highlights navigating South African skills development legislation, submitting accurate Workplace Skills Plans and Annual Training Reports (ATR), and maximizing SETA grant recoveries.
Why is strategic management of learning and development programs critical for corporate growth?
Strategic L&D management builds a future-ready workforce, accelerates employee upskilling, improves retention rates, and ensures continuous organizational adaptability in changing market conditions.

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